Last Updated: October 27, 2026

These Payment Terms explain how payments are handled when you place an order with Potatoah.

By completing a purchase on our website, you agree to these Payment Terms and our applicable store policies.

1. Currency

All prices are displayed in the currency indicated on the website and during checkout.

The final order total and transaction currency will be shown before payment is submitted.

2. Accepted Payment Methods

Potatoah accepts the payment methods displayed and available during checkout.

Our online store is powered by Shopify, and payments may be processed through Shopify and applicable payment providers.

Available payment methods may vary and will be displayed during checkout.

3. Payment Authorization

By submitting payment information, you confirm that:

• The payment information you provide is accurate and complete

• You are authorized to use the selected payment method

• You authorize payment for the final order total shown during checkout

Payments may be subject to verification or authorization by your bank, card issuer, or payment provider.

If payment cannot be authorized or completed, the order may not be processed.

4. Prices and Charges

Product prices are displayed on our website before checkout.

Applicable taxes and shipping charges, if any, will be displayed during checkout.

The complete order total will be shown before you submit payment.

Potatoah will not add undisclosed mandatory charges after checkout.

5. Declined or Pending Payments

Payments may be declined for reasons including:

• Incorrect payment information

• Insufficient funds

• Bank or card issuer restrictions

• Payment provider restrictions

• Authorization issues

• Fraud-prevention or security checks

If your payment is declined, please verify your payment information or use another available payment method.

In some cases, your bank or payment provider may display a temporary pending authorization.

The time required for a pending authorization to be released is determined by your bank, card issuer, or payment provider.

6. Payment Security

Payments are processed through Shopify and applicable payment-provider checkout systems.

Potatoah does not require customers to send complete card numbers, security codes, banking passwords, or other sensitive financial credentials by email.

If you receive a suspicious payment request claiming to represent Potatoah, please contact info@potatoah.com.

7. Order Confirmation

After successfully placing an order, you will receive an order confirmation using the contact information provided during checkout.

An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been accepted for fulfillment or shipped.

Orders may still be reviewed for payment authorization, product availability, incorrect information, or suspected unauthorized activity.

8. Order Cancellations

If you need to cancel or modify an order, please contact us as soon as possible at info@potatoah.com.

We will make reasonable efforts to accommodate your request.

However, once an order has entered processing or shipped, cancellation or modification may no longer be possible.

If we cancel all or part of an order after payment has been collected, the amount paid for the canceled items will be refunded to the original payment method.

If an order has already shipped, returns are handled according to our Return and Refund Policy.

9. Refunds

Refunds are governed by our Return and Refund Policy.

Eligible return requests must be made within 30 days after delivery.

Once we receive your returned item, we will inspect it and notify you whether the refund has been approved.

Approved refunds will be processed within 5 business days after we receive the returned item.

Refunds are issued to the original payment method.

After a refund has been issued, please allow approximately 5–10 business days for the funds to appear in your account.

Actual posting times may vary depending on your bank, card issuer, or payment provider.

10. Fraud Prevention

To protect customers and our store, orders may be reviewed for suspected fraud, unauthorized transactions, or other security concerns.

We may hold, decline, or cancel orders when reasonably necessary for security or legal reasons.

If an order is canceled after payment has been collected, the amount paid for the canceled items will be refunded to the original payment method.

11. Changes to These Payment Terms

We may update these Payment Terms from time to time to reflect changes to our payment practices, providers, services, or legal requirements.

When changes are made, we will revise the Last Updated date.

12. Contact Us

If you have questions about payments, charges, refunds, or your order, please contact:

Store Name: Potatoah
Website: https://potatoah.com
Email: info@potatoah.com
Phone: +1 607-789-7219
Contact Address: 678 Paradise Rd, Little Falls, NY 13365, United States