Terms of service

Last Updated: October 27, 2026

Welcome to Potatoah.

These Terms of Service (“Terms”) govern your access to and use of https://potatoah.com and purchases made through our online store.

By visiting our website, placing an order, or using our services, you agree to these Terms and our applicable store policies, including our Privacy Policy, Shipping Policy, Return and Refund Policy, and Payment Terms.

1. Eligibility

By using our website or placing an order, you confirm that you are legally able to enter into a binding agreement under applicable law.

You may not use our website or services for unlawful, fraudulent, or unauthorized purposes.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, prices, sizes, colors, materials, images, measurements, and availability information.

Actual product colors or appearances may vary slightly because of photography, lighting, screen settings, materials, or manufacturing differences.

Sizing may vary depending on the product, style, material, or manufacturer.

Please review the applicable product information before placing an order.

3. Product Availability

All products are subject to availability.

Adding an item to your cart does not reserve the product or guarantee availability.

If an item becomes unavailable after an order is placed, we may cancel the affected item and refund the amount paid for that item to the original payment method.

4. Prices and Taxes

Prices displayed on our website are subject to the currency and final order details shown during checkout.

Applicable taxes, where required, will be displayed during checkout.

We make reasonable efforts to maintain accurate pricing.

If a genuine pricing or listing error affects an order before fulfillment, we may contact you or cancel the affected item.

If payment has already been collected for a canceled item, the applicable amount will be refunded to the original payment method.

5. Orders

Customers must provide accurate and complete billing, shipping, contact, and payment information.

An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been accepted for fulfillment or shipped.

We may hold, decline, or cancel orders for legitimate reasons, including:

• Product unavailability

• Payment authorization failure

• Incorrect or incomplete information

• Suspected fraud

• Pricing or listing errors

• Violations of these Terms

• Applicable legal requirements

If an order is canceled after payment has been collected, the amount paid for the canceled items will be refunded to the original payment method.

6. Payments

Payments must be made using the payment methods available during checkout.

Our online store is powered by Shopify, and payments may be processed through Shopify and applicable payment providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Please review our Payment Terms for additional information.

7. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Available shipping methods and applicable shipping charges, if any, will be displayed during checkout.

Customers are responsible for providing complete and accurate shipping information.

Delivery estimates are not guaranteed and may be affected by carrier operations, weather, public holidays, or other circumstances outside our reasonable control.

Please review our Shipping Policy for processing times, transit times, and tracking information.

8. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy.

Eligible return requests must be made within 30 days after delivery.

Customers are responsible for return shipping costs for non-defective returns, including changes of mind or incorrect size selection.

Potatoah covers applicable return shipping costs for damaged, defective, incorrect, or incorrectly shipped products due to our error.

No restocking fee is charged.

Approved refunds are processed within 5 business days after we receive the returned item and issued to the original payment method.

9. Order Changes and Cancellations

If you need to change or cancel an order, please contact info@potatoah.com as soon as possible.

We will make reasonable efforts to accommodate your request.

Once an order has entered processing or shipped, cancellation or modification may no longer be possible.

After shipment, eligible returns are handled according to our Return and Refund Policy.

10. Promotions and Discounts

Potatoah may offer promotional prices or discounts from time to time.

Promotions may be subject to eligibility requirements, expiration dates, product restrictions, usage limits, or additional terms.

Applicable conditions will be communicated with each promotion.

Unless otherwise stated, promotions generally cannot be applied retroactively to completed orders.

11. Intellectual Property

Unless otherwise stated, original content owned or created by Potatoah, including website text, graphics, and design elements, is protected by applicable intellectual property laws.

Third-party trademarks, brand names, product names, and images remain the property of their respective owners.

Displaying third-party brands or products does not necessarily imply affiliation, sponsorship, or endorsement.

You may not reproduce or commercially use protected website content without permission, except as permitted by law.

12. Prohibited Uses

You may not use our website to:

• Violate applicable laws

• Commit or facilitate fraud

• Make unauthorized purchases

• Attempt unauthorized access to systems

• Distribute malicious software

• Interfere with website security

• Infringe intellectual property rights

• Unlawfully collect personal information

• Impersonate another person or organization

We may restrict access when reasonably necessary to protect our customers, business, or legal rights.

13. Third-Party Services

Our website may use third-party service providers for payment processing, shipping, tracking, analytics, and website operations.

These providers may have their own terms and privacy policies.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, disclosed, and protected.

15. Website Availability

We make reasonable efforts to maintain website functionality and availability.

Temporary interruptions, maintenance, or technical issues may occasionally occur.

We may modify or temporarily suspend certain website features when reasonably necessary.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Potatoah will not be liable for indirect, incidental, special, or consequential losses arising from use of or inability to use our website or services.

Nothing in these Terms limits mandatory consumer rights or excludes liability where doing so is prohibited by applicable law.

17. Changes to These Terms

We may update these Terms to reflect changes to our products, services, policies, operations, or legal requirements.

When changes are made, we will revise the Last Updated date.

18. Contact Us

Store Name: Potatoah
Website: https://potatoah.com
Email: info@potatoah.com
Phone: +1 607-789-7219
Contact Address: 678 Paradise Rd, Little Falls, NY 13365, United States